General terms and conditions
1 – Contract Parties
The term "Client" refers to any individual or entity seeking the professional services of Anlinea®, a company specializing in graphic services and design. The term "Third Party" refers to any individual or entity not party to this contract. The term "Graphic Designer" refers to the micro-enterprise Anlinea®, with its registered office located at 5 rue Pihet, 75011 Paris (email: anlinea@proton.me, phone: 07 81 18 86 68), registered with URSSAF Paris under SIRET number: 92795520300017 (APE: 7410Z).
2 – General Terms
These general terms and conditions of sale aim to define the rights and obligations of the parties regarding all orders placed by a Client with the micro-enterprise Anlinea® in the context of its professional activity of graphic design and creation. The Graphic Designer reserves the right to modify its terms and conditions, formulas, and prices at any time and without prior notice. Such modifications will not affect ongoing orders.
The Client acknowledges having reviewed the artistic and technical capabilities of the Graphic Designer prior to requesting services and accepts these general terms and conditions without reservation. The Client also agrees to the terms regarding intellectual property, in accordance with Law No. 57-298 of March 11, 1957, regarding copyright (J.O. March 14, 1957).
When placing an order, the Client must sign the quote with the handwritten mention "Good for approval" or return the signed quote by email to info@anlinea.com or anlinea@proton.me. Any signed quote implies full and unconditional acceptance of these terms and conditions.
The service includes everything explicitly listed in the "Service" section of the quote, and excludes anything not specifically mentioned in this section.
3 – Client's Responsibilities
The Client agrees to provide accurate and complete information necessary for the execution of the services. Any omission or inaccuracy may lead to malfunctions or delays, for which the Client will be held responsible.
In the event of changes to the information provided, the Client must promptly inform the Graphic Designer. The Client is also responsible for maintaining valid email and postal addresses throughout the duration of the collaboration to ensure effective communication.
The Client is responsible for any consequences arising from delays in providing the necessary elements for the proper execution of the project. In the event of delays, penalties or additional fees may be applied.
4 – Client's Specific Obligations
To enable the Graphic Designer to carry out the mission under optimal conditions, the Client agrees to:
• Establish a detailed project brief specifying the nature and scope of the order, which cannot be modified after approval unless agreed upon by both parties.
• Submit the signed and stamped purchase order or quote to the Graphic Designer.
• Provide all necessary elements for the execution of the contract (documents, images, text, etc.) and guarantee that they hold the intellectual property rights for these elements.
• Actively collaborate by providing accurate information and respecting the technical and creative recommendations.
• Indemnify the Graphic Designer against any claims related to the data provided by the Client.
• Make payment of the agreed sums within the specified deadlines.
• Inform the Graphic Designer in case of competition with other providers.
The Client must also maintain a valid email and postal address throughout the collaboration to ensure effective communication.
5 – Commitments of Both Parties
The Client and the Graphic Designer agree to collaborate actively to ensure the successful execution of the contract. They must communicate any difficulties encountered during the project so that the other party can take appropriate action.
In general, both parties agree to work together in a spirit of transparency and professionalism.
The Client and the Graphic Designer must exchange information proactively throughout the project’s progress, addressing any identified difficulties or constraints.
This mutual communication is essential to ensure that appropriate solutions are implemented promptly, reducing the risk of misunderstandings or delays.
6 – Obligations and Commitments of the Graphic Designer
The Graphic Designer, as the service provider, agrees to uphold the following principles to ensure the delivery of quality services:
• Participate, if necessary, in the development of the project brief in collaboration with the Client to better define needs and expectations.
• Ensure that their creations are free from any intellectual property claims and that no third party can claim rights to them.
• Regularly inform the Client of the project’s progress, ensuring transparent and proactive communication.
• Keep all information and documents provided by the Client strictly confidential, unless written consent is provided for their disclosure.
7 – Additional Costs
Technical expenses and other elements necessary for the delivery of services, such as fonts, stock photos, and other resources, are not included in the stated prices.
Changes requested by the Client during the project’s execution, which require substantial revisions to the brief, will be billed as additional work at an hourly rate of €35/hour.
For urgent services (weekends, public holidays, or late-night work), a 50% surcharge on the daily rate will apply.
If the Client requests expedited services requiring urgent attention, a 50% surcharge on the daily rate will be applied. This surcharge applies particularly to:
• Interventions performed on weekends, public holidays, or during the night (between 8 PM and 9 AM the following day).
• Orders prioritized over other ongoing projects, based on the specific requirements of the Client.
8 – Purchase Order and Start of Work
The signed quote and the General Terms and Conditions (GTC) from the Client constitute acceptance of the order. Quotes are valid for a period of two months from the date of issuance.
Work will commence once all necessary documents and a 30% advance payment of the total amount have been received.
9 – Approvals
The Client must provide their approvals via email or signed and dated letter. If no approval is given within fifteen days, the drafts will be considered approved, unless a prior agreement is made otherwise. The completed work, delivered, and tacitly approved, means that the corresponding amounts are due.
10 – Invoicing and Payment
Payment of the invoice is due upon delivery, or at the latest within 30 days from that date. In case of late payment, penalties of 2.5% per day will be applied starting from the 31st day, inclusive. Payments must be made via bank transfer, using the bank details provided by Anlinea on the invoice and quote.
11 – Deposit and Order Cancellation
In case of cancellation, the Client must settle the amount corresponding to the work already carried out to date. The deposit already paid is retained by the Graphiste.
Unless otherwise agreed in writing by both parties, the Graphiste reserves the right to determine the location from which the services will be performed.
12 – Work location and on-site mobility
The Graphiste has the freedom to perform their mission from the location of their choice, unless a specific written agreement has been established with the Client defining specific conditions. In all cases, if the mission requires it, the Client agrees to provide the necessary equipment for its proper execution.
In the context of collaboration with a corporate Client, and unless otherwise agreed in writing, the Graphiste retains the right to carry out their mission outside the premises of the Client's company, choosing freely the location from which they will work. The corporate Client, if capable of providing such resources, agrees not to impose physical presence or travel requirements, regardless of the project's state or progress. In cases of onsite work, whether temporary or ongoing, the corporate Client must provide all necessary equipment, supplies, and infrastructure for the successful completion of the mission.
If the Client requests specific physical presence or travel, such conditions must be defined contractually and will include coverage of associated expenses. When the project requires onsite or onsite-regulated work, the Client must provide all necessary equipment, supplies, and infrastructure for the mission’s proper execution.
13 – Delivery of files
Unless otherwise specified on the quote, no source files (*.ai, .psd, .indd, video rushes, etc.) will be provided. Any request for source files or video rushes will incur an additional quote. Only export files (e.g., JPEG, PNG, PDF, or the final video format suitable for the respective platform) necessary for printing or distribution will be delivered at the end of the service.
14 – Special conditions for website development
The Graphist (Service Provider) agrees to create a website optimized for smooth reading of text and images provided by the Client, as well as those created or added by the Graphist (Service Provider), on web browsers including Apple Safari, Mozilla Firefox, Brave, Opera, and Google Chrome (current versions for Windows, Mac, and Linux). The website creation also includes mobile compatibility, though specific layout requirements must be agreed upon with the Client, as some elements may not be visible on all platforms.
The content of the site, including text, images, and media, is the full responsibility of the Client. The declaration to the CNIL regarding visitor data collection falls solely on the Client.
The delivery of the site is considered complete once it is live or the administrative access credentials are provided to the Client. The Client has 7 business days to submit any claims. Beyond this period, no free interventions will be performed, unless otherwise specified in the quote.
The Client is responsible for drafting the terms and conditions and legal notices for the website, as well as ensuring compliance with copyright and content usage rights. The Graphist (Service Provider) disclaims all responsibility for non-compliance or improper use of the content published on the site.
15 – Special conditions for printed products
The Client agrees to provide the Graphist (Service Provider) with one or more printed samples of the creations if required. The Graphist (Service Provider) reserves the right to use these creations for promotional purposes and to mention their work as a reference for the Client, including excerpts of text or visuals in their marketing, communication, or advertising efforts. Any objections regarding the right of publicity must be communicated and negotiated before the signing of the quote, and will be noted on the invoice.
The Graphist (Service Provider) disclaims responsibility if the creations are modified without their prior authorization or if images infringing copyright are added. It is the Client’s responsibility to ensure that the images provided comply with copyright laws.
The Client accepts that the Graphist (Service Provider) is not responsible for any issues related to production (delays, non-conformity, quality). As an intermediary, the Graphist (Service Provider) agrees to deliver files conforming to printing standards to their printing partners.
However, the Graphist (Service Provider) does not guarantee an exact color match between digital display and the final print results. The representation of colors on screen is not contractual and may vary from the printed results.
16 – Inability to perform work
In the event of the Graphist’s inability to perform work, the schedule may be modified without financial compensation, following notification to the Client.
17 – Force majeure
The contract is suspended in the event of force majeure, such as unforeseeable events (fires, floods, strikes, etc.).
18 – Resolution of disputes
The contract is governed by French law, and any disputes will be submitted to the competent courts of Paris.
19 – Ownership of completed works
The rights to the created works remain the property of the Graphiste until full payment of the invoices.
20 – Transfer of Rights
Only the property rights explicitly stated are transferred to the Client. Any further use requires prior agreement.
21 – Reproduction and Distribution Rights
The reproduction and distribution rights are transferred for the specified use outlined in the contract. Any modifications or adaptations, whether they involve graphic, musical, or video/edited content, require a new agreement.
Copyright for certain products, such as background music or certain creative elements, remains the property of Anlinea®. Their use is prohibited without prior permission from the author (Anlinea®).
22 – Anlinea® Website
Hosting Provider:
HOSTINGER INTERNATIONAL LTD, 61 Lordou Vironos Street, 6023 Larnaca, Cyprus
All elements of the Site, including graphical, sound, textual, video elements, and underlying technology, are created by Anlinea® and are protected worldwide under copyright and intellectual property laws. Reproduction, even partial, is strictly prohibited without formal consent from the company.
Any use of the Anlinea® brand or its derivatives in any manner is prohibited.
23 – Copyright and Commercial Mention
The Graphiste reserves the right to include a commercial mention in the final work, unless explicitly instructed otherwise by the Client.
24 – Right to Publicity
The Graphiste may publicly mention the work completed for the Client, unless the Client explicitly objects.
o The content on this site (texts, images, videos, logos) was created by Anlinea® (except for the fonts used) and is protected by copyright and intellectual property rights. For any inquiries or content usage requests, please contact: info@anlinea.com o